At Chase Surplus, Inc. (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, chasesurplusinc.com, or make a purchase from our online store hosted on the BigCommerce platform.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with our practices, please refrain from using our website.

Information We Collect

We collect several types of information in order to provide and improve our services to you:

1. Personal Information
   When you make a purchase or interact with our website, we collect personal details such as:

   • Name

   • Email address

   • Phone number

   • Billing and shipping address

   • Payment information (processed through a third-party payment gateway)

2. Non-Personal Information
   We automatically collect certain non-personal information when you visit our website, such as:

   • IP address

   • Browser type and version

   • Device type

   • Pages visited on our website

   • Time and date of your visit

   • Referring website or source

How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.

• To improve our website, products, and services.

• To send you transactional emails (order confirmations, shipping updates, etc.).

• To communicate with you about your account and offer customer support.

• To send marketing communications (only if you opt-in to receive them).

• To comply with legal obligations.

Sharing Your Information

We may share your personal information in the following cases:

• With third-party service providers: We may share your information with vendors, contractors, or service providers who assist in our business operations, such as payment processing, order fulfillment, and email communications. These parties are obligated to protect your information.

• For legal reasons: If required by law or in response to a legal process, we may disclose your information.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Opt-out of receiving marketing communications from us.

• Withdraw consent to our use of your data, if applicable.

To exercise any of these rights, please contact us at chase@chasesurplusinc.com.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us track user behavior, remember preferences, and improve our site’s functionality. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to remove that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Chase Surplus, Inc.
Email: chase@chasesurplusinc.com
Phone: 970-631-2952
Website: chasesurplusinc.com

Contact Us